PRIVACY POLICY

Who are we?

We are Helping Hands for Education (HHE), a registered charity in England and Wales charity number 1162358. The primary aim of Helping Hands for Education is to improve the quality of education deprived children receive by giving them access to better educational resources, thereby helping them to reach their true potential and have better life chances.

What type of information is collected from you?

Depending on your interaction with Helping Hands for Education (HHE), the personal information that we collect from you may include, but is not limited to, the following:

  • Your contact details such as name, postal address, phone number and email address

  • If you are supporting us financially; your financial information such as bank account details and your Gift Aid eligibility declaration

  • A record of our communications with you

  • Your donation history

  • Your interests and reasons for your support.

We never pass on or share your personal information to others, unless legally required to do so.

We will keep your personal data unless you ask us to delete it. If you ask us to delete your personal data, we will do so provided it is not within any period for which the data must be held due to accountancy rules.

How do we collect information from you?

We will obtain personal information directly from you in a number of ways when you interact with (HHE), for example when you:

  • Subscribe to our e-newsletter

  • Make a donation

  • Enquire to volunteer

  • Attend an event

  • Fundraise for us

  • Communicate with us online, in writing or over the phone.

We may also obtain your personal information indirectly, for example when you:

  • Make a donation to us through other websites like Just Giving.

  • Sign up to hear from us through other websites Facebook.

These independent third parties will only share your information with us when you give consent.

How is your information used?

We collect this information in order to process your requests and keep in touch with you about HHE’s work. Examples include:

  • To process donations and Gift Aid transactions

  • To send communications in line with the preferences you have told us about that may be of interest to you, such as fundraising appeals and supporter newsletters.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us on 0044 20857 54030, 0044 (0) 75614 18812 or email us on info@helpinghandsforeducation.org